Shipping information
Welcome to Candy Factory, your online store for the tastiest candies, snacks, and drinks from around the world! We are committed to delivering your order quickly and reliably. Below, you’ll find all the details about our shipping costs, delivery times, and more.
Shipping Costs and Delivery Times
Belgium:
- Shipping cost: €5 per order. Orders over €40 qualify for free shipping.
- Delivery time: Orders are typically delivered within 1-2 business days via PostNL.
Netherlands:
- Shipping cost: €5 for orders under €75. Orders over €75 qualify for free shipping.
- Delivery time: Delivery usually takes 2-3 business days via PostNL.
Other EU Countries:
- Germany: €10
- France: €20
- Luxembourg: €15
- Denmark, Austria, Italy, Portugal, Spain: €20
- Sweden: €25
- Finland, Ireland: €30
- Hungary, Poland: €25
- Slovenia, Slovakia, Czech Republic: €30
- Bulgaria, Greece, Romania, Estonia, Lithuania: €30
- Cyprus, Malta: €35
Order Processing
- Processing: Orders placed before 2:00 PM on business days are processed and shipped the same day.
- Confirmation: Once your order is placed, you will receive a confirmation email with a tracking number to follow your package in real time.
Additional Information
- Packaging: We ensure careful and secure packaging so your products arrive in perfect condition.
- Customer Service: If you have any questions, feel free to contact our customer support at info@candyfactory.be or call us at +32(0)468217418.