Privacy & Disclaimer
Copyright and content
Texts, layout, pictures, scripts and other items on this site are covered by copyright protection. Copies, changes, translations, adaptations, modifications of the whole or part of the site, in whatever form or in whatever way, are strictly prohibited, unless prior written permission has been granted by Candy Factory. Every violation of this may result in civil or criminal proceedings.
Candy Factory cannot be held liable for direct or indirect loss as a result from using the website or using the information made available through the website. This also applies without any limitation for all losses, work interruptions, damage to your equipment, programs or other data on your computer system.
External information
This website contains links to website or to websites of third parties. We do not have any control over the content or other features of these sites and in any case are not liable or responsible for their content.
Privacy Policy
Candy Factory processes personal data in accordance with this privacy statement. For further information, questions or comments regarding our privacy policy, please send us a mail at info@candyfactory.be
Processing purposes
Candy Factory collects and processes personal data of customers for customer and order management (including customer administration, follow up of orders/deliveries, invoicing, follow-up of the solvency, profiling and sending marketing and personalized advertising).
Legal basis of processing
Personal data are processed on the basis of article 6.1. (a) permission, (b) (necessary for the performance of a contract), (c) (necessary in order to comply with a legal obligation), (f) (necessary for the purposes of our legitimate interests to do business) of the General Regulation Data Protection. As far as the processing of personal data takes place based on article 6.1. a) permission, the client is entitled to withdraw the given consent at any time.
Retention period
Personal data processed for client management will be retained for the period necessary for it to meet the legal requirements (including record-keeping obligations).
Right of access, correction, deletion, restriction, objection and transferability of personal data
The client has the right to inspect his personal data at all times and may (have it) correct(ed) if it is incorrect or incomplete, remove(d), allow limited processing of it and oppose the processing of his personal data, as based on article 6.1 (e) or (f), including profiling based on the provisions. In addition, the client is entitled to obtain a copy (in a structured, acceptable and machine-readable form) of his personal data and to have the personal data forwarded to another company.
In order to exercise the above rights, the client is required to:
- adapt the settings of his customer account; and/or
- send an e-mail to the following e-mail address: info@candyfactory.be
Direct marketing
The customer has the right to object to us free of charge each processing of his personal information for direct marketing purposes.
Complaint
The customer has the right to lodge a complaint to the Commission for the Protection of Privacy (35, Drukpersstraat,1000 Brussels- commission@privacycommission.be)
Cookies
What are cookies?
We use cookies on our website. A cookie is a simple file containing an identifier that is sent with the pages of this website [and/or Flash applications] and stored by your browser on the hard drive of your computer. The information stored in the cookie can then be sent back to our servers on a next visit.
Use of permanent cookies
Using a permanent cookie, we can recognise you when you revisit our website. This means that the website can be adjusted to your preferences. When you agreed to the placement of cookies, we can remember this via a cookie. This means that you don't have to repeat your preferences each visit which will save you time and makes it much easier to use the website. Permanent cookies can be deleted via your browser settings.
Using session cookies
Using a session cookie, we can see what parts of the website you visited during this visit. This enables us to adjust our services as much as possible to our visitors’ browsing habits. These cookies are automatically deleted as soon as you close your browser.
Google Analytics
Via our website, the American company Google places a cookie as part of the 'Analytics' service. We use this service to keep track of and get reports on how visitors use the website.
We have entered into a processor agreement with Google.
Google may provide this information to third parties if Google is legally obliged to do so, or if third parties process the information on behalf of Google. We have no influence on this. We have not allowed Google to use the obtained analytics information for other Google services.
The information that Google collects is anonnymised as much as possible. We have requested Google to mask your IP address. The information is transferred to and stored on servers by Google in the United States. Google proposes to adhere to the Privacy Shield principles and is a member of the Privacy Shield program of the U.S. Department of Commerce. This means that there is an appropriate protection level for the processing of any personal data.
Social media
On our website, there are buttons present that provide the possiblity of promoting ("like") or sharing ("tweet") our webpages on social networks such as Facebook and Twitter. These buttons work through pieces of code that have Facebook and Twitter as their original source. This code is used to place cookies. We have no influence on this. Please read the privacy policies of Facebook and/or Twitter (which can change regularly) to read what they do with your (personal) data that they process via these cookies.
The information they collect is anonymised as much as possible. The information is transferred to and by Twitter, Facebook, LinkedIn and Google + and stored on servers in the United States. LinkedIn, Twitter, Facebook and Google + propose to adhere to the Privacy Shield principles and are members of the Privacy Shield program of the U.S. Department of Commerce. This means that there is an appropriate protection level for the processing of any personal data.
Request for access, correction or deletion of personal information
You have the right to obtain the rectification or deletion of incorrect personal data. Please refer to our contact page. To prevent misuse, we may ask you to identify yourself appropriately. Concerning inspection of personal information linked to a cookie, you need to send a copy of the cookie with your request. You can find this in your browser's settings.
Turning cookies on and off and deleting them
More information concerning turning your cookies on and off and deleting them can be found in the instructions and / or using the Help-function of your browser.
Mention of violation of privacy
If you are of the opinion that Candy Factory is unlawfully violating your Privacy, you are requested to immediately inform Candy Factory about this by electronic mail. You can mail to the following address: info@candyfactory.be. We will do everything we can to trace the problem and take the necessary measures.
Disputes
This online agreement and all disputes and claims that result from using this site or any information contained on this site shall be governed by Belgian law. Consulting this website implies that you subject yourself to the jurisdiction of the courts of Brussels, Belgium, and that you can only commence proceedings at these courts.